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Ordering Information

Orders -    Once we receive your order we will work out the most cost effective way to freight your order.  The freight charge will then be added to your order and your invoice will then be emailed to you.

                   Orders will be processed upon receipt of payment.   Please allow 7-14 working days for delivery.  Items in stock will be sent within 5 working days of receipt of payment.

We try to keep as much stock as possible, however occasionally delays may occur.  If this happens we will notify you within 1-2 working days from your order.

Payment-   Payment methods accepted are direct deposit/money order/cheque/PayPal.

              Please note all personal cheques require clearance from the bank before goods are dispatched.

Postage -     Postage will be calculated from Australia Post upon receipt of your order and then we will email you an updated invoice.  We will send all parcels via Australia Post however with some larger items it may be necessary to send via courier.  If this is the case we will notify you first.

Returns -    We suggest that you choose your items carefully as we do not refund items that you have chosen incorrectly.

             Faulty or damaged goods will be replaced; if we can’t replace it we will then give you a refund.  You need to report this within 10 days of receipt of item.

Privacy -     We take your privacy very seriously.  We will not distribute exchange or give out your details to anyone.

 

 

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